Apples new strategy for 1st major virus outbreak: DONT confirm infection & DONT help.

AppleCare representatives can do a lot of things for Mac owners suffering software issues… except when it comes to malware. In an internal support article leaked to ZDNet, Apple instructs its call center representatives on how to handle calls from users reporting that they have a machine infected with the “Mac Defender” malware trojan. And, as you can see, Apple is definitely taking the hands-off approach. “AppleCare does not provide support for the removal of the malware,” reads the memo. “You should not confirm or deny whether the customer’s Mac is infected or not.”

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Interesting.

Pathetic.

why do sheep like being treated like !!? its like Apple users are stuck in an abusive relationship and actually like it...

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I've never had a problem. !! a MacDefender. Apple's being a !! about this though.

How do you catch this?

Unprotected secks.

This isnt the first time theyve done this tho...

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