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AT&T places Limit to Unlimited data

AT&T customers surprised by 'unlimited data' limit - Yahoo! Finance Mike Trang likes to use ...


 AT&T places Limit to Unlimited data
By illmatic826 - 02-13-2012, 02:49 PM - Boxden > BX Wireless


AT&T customers surprised by 'unlimited data' limit - Yahoo! Finance


Mike Trang likes to use his iPhone 4 as a GPS device, helping him get around in his job. Now and then, his younger cousins get ahold of it, and play some YouTube videos and games.
But in the past few weeks, there has been none of that, because AT&T Inc. put a virtual wheel clamp on his phone. Web pages wouldn't load and maps wouldn't render. Forget about YouTube videos — Trang's data speeds were reduced to dial-up levels.
"It basically makes my phone useless," said Trang, an Orange County, Calif. property manager.


The reason: AT&T considers Trang to be among the top 5 percent of the heaviest cellular data users in his area. Under a new policy, AT&T has started cutting their data speeds as part of an attempt to manage data usage on its network.
So last month, AT&T "throttled" Trang's iPhone, slowing downloads by roughly 99 percent. That means a Web page that would normally take a second to load instead took almost two minutes.


AT&T has some 17 million customers with "unlimited data" plans that can be subject to throttling, representing just under half of its smartphone users. It stopped signing up new customers for those plans in 2010, and warned last year that it would start slowing speeds for people who consume the most data.
What's surprising people like Trang is how little data use it takes to reach that level — sometimes less than AT&T gives people on its "limited" plans.


Trang's iPhone was throttled just two weeks into his billing cycle, after he'd consumed 2.3 gigabytes of data. He pays $30 per month for "unlimited" data. Meanwhile, Dallas-based AT&T now sells a limited, or "tiered," plan that provides 3 gigabytes of data for the same price.

Users report that if they call the company to ask or complain about the throttling, AT&T customer support representatives suggest they switch to the limited plan.
"They're coaxing you toward the tiered plan," said Gregory Tallman in Hopatcong, N.J. He hasn't had his iPhone 4S throttled yet, but he's gotten text-messages from AT&T, warning that he's approaching the limit. This came after he had used just 1.5 gigabytes of data in that billing cycle.


The unlimited plan worked fine for AT&T a few years ago, when the iPhone was new. The company had ample capacity on its network, and wanted to lure customers with the peace of mind offered by unlimited plans. Now, a majority of AT&T subscribers on contract-based plans have smartphones, and the proportion is growing every month. That's putting a big load on AT&T's network.
The limited data plans force subscribers to keep an eye on their usage, so they don't overwhelm AT&T's network.


T-Mobile USA is up front about the level it starts throttling at: 5 gigabytes. AT&T subscribers have no idea if they might be among the top 5 percent until they get the warning, which is soon followed by throttled service. While Trang was throttled at 2.3 gigabytes, he knows other iPhone owners who are using 5 or 6 gigabytes per month with impunity
.


Sprint Nextel Corp. is hanging on to unlimited data plans without throttling, alone among the "Big Four" national wireless carriers.

Tallman sees few prospects for a lawsuit against AT&T. The company is still providing unlimited data usage to throttled customers, even if the speeds are so low as to make the phone useless for anything but phone calls and text messages. The company made no promises that "unlimited" data would always be coupled with high speeds, he notes.
"They just guaranteed the highway. They didn't guarantee the speed limit," he said.


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36 comments for "AT&T places Limit to Unlimited data"


 02-13-2012, 07:49 PMaway - #2
illmatic826
Welp looks like nikkas really don't give a fizuck
 02-13-2012, 08:12 PMaway - #3
EsCaLaDe07
wow...
 02-13-2012, 08:48 PMaway - #4
Special Edd
b0mba to rasclat
 02-14-2012, 03:20 PMonline - #5
genobee
Damn you niccas getting[..] rap lol I got 5 gbs on tmobile for $30 and that !! faster than iPhone on AT&T lol Plus my Samsung exhibit II 4g is a prepaid phone lol you niccas lost hard!!
 02-14-2012, 03:25 PMaway - #6
richardgil
Originally Posted by genobee
Damn you niccas getting[..] rap lol I got 5 gbs on tmobile for $30 and that !! faster than iPhone on AT&T lol Plus my Samsung exhibit II 4g is a prepaid phone lol you niccas lost hard!!
Three LOLs in one sentence. The real losers in this story are your English teachers.
 02-14-2012, 03:36 PMaway - #7
PTC
That's some real bull!!. They have a plan for 3gb for $30, and you're paying $30 for unlimited yet you get throttled at 2gb...

ATT on some real bull!! for this one.

If I used that much data over their network I'd have a real hard time supporting this bull!!.

Last edited by PTC; 02-14-2012 at 03:39 PM..
 02-14-2012, 03:50 PMaway - #8
doczdaname
i have unlimited and never had this problem ever...I guess I don't use that much data but i think i do because of long road trips, i stream music, radio, have all my notifications on and poppin..can't complain though:dancingcool:
 02-14-2012, 05:56 PMaway - #9
Seymore Cake
I got the text once so far
 02-14-2012, 06:11 PMaway - #10
infam0uskills
i be beasting on data at work.

25 out of 31 days

used: 746.2 mb of data

all i do is use the net heavy, light tethering, youtube a lot, and play games.
 02-14-2012, 06:21 PMaway - #11
RedMonkeyJunkie
How can you tell if your part of that %%
 02-14-2012, 06:25 PMaway - #12
stalyon2004
Got a email and txt today saying I was in this 5%. Haven't noticed a change at all in my data speed today...
 02-14-2012, 06:50 PMaway - #13
WorldsStrangest
some of yall deserved to get[..]d for gettin them phones with contracts. no sympathy.
 02-14-2012, 06:51 PMaway - #14
killahhops
I got over when I hit about 11 gigs last month....I was changing roms almost everyday without backing up....
 02-14-2012, 07:00 PMaway - #15
circleinsidebox
Originally Posted by illmatic826



Mike Trang likes to use his iPhone 4 as a GPS device, helping him get around in his job. Now and then, his younger cousins get ahold of it, and play some YouTube videos and games.
But in the past few weeks, there has been none of that, because AT&T Inc. put a virtual wheel clamp on his phone. Web pages wouldn't load and maps wouldn't render. Forget about YouTube videos — Trang's data speeds were reduced to dial-up levels.
"It basically makes my phone useless," said Trang, an Orange County, Calif. property manager.


The reason: AT&T considers Trang to be among the top 5 percent of the heaviest cellular data users in his area. Under a new policy, AT&T has started cutting their data speeds as part of an attempt to manage data usage on its network.
So last month, AT&T "throttled" Trang's iPhone, slowing downloads by roughly 99 percent. That means a Web page that would normally take a second to load instead took almost two minutes.


AT&T has some 17 million customers with "unlimited data" plans that can be subject to throttling, representing just under half of its smartphone users. It stopped signing up new customers for those plans in 2010, and warned last year that it would start slowing speeds for people who consume the most data.
What's surprising people like Trang is how little data use it takes to reach that level — sometimes less than AT&T gives people on its "limited" plans.


Trang's iPhone was throttled just two weeks into his billing cycle, after he'd consumed 2.3 gigabytes of data. He pays $30 per month for "unlimited" data. Meanwhile, Dallas-based AT&T now sells a limited, or "tiered," plan that provides 3 gigabytes of data for the same price.

Users report that if they call the company to ask or complain about the throttling, AT&T customer support representatives suggest they switch to the limited plan.
"They're coaxing you toward the tiered plan," said Gregory Tallman in Hopatcong, N.J. He hasn't had his iPhone 4S throttled yet, but he's gotten text-messages from AT&T, warning that he's approaching the limit. This came after he had used just 1.5 gigabytes of data in that billing cycle.


The unlimited plan worked fine for AT&T a few years ago, when the iPhone was new. The company had ample capacity on its network, and wanted to lure customers with the peace of mind offered by unlimited plans. Now, a majority of AT&T subscribers on contract-based plans have smartphones, and the proportion is growing every month. That's putting a big load on AT&T's network.
The limited data plans force subscribers to keep an eye on their usage, so they don't overwhelm AT&T's network.


T-Mobile USA is up front about the level it starts throttling at: 5 gigabytes. AT&T subscribers have no idea if they might be among the top 5 percent until they get the warning, which is soon followed by throttled service. While Trang was throttled at 2.3 gigabytes, he knows other iPhone owners who are using 5 or 6 gigabytes per month with impunity
.


Sprint Nextel Corp. is hanging on to unlimited data plans without throttling, alone among the "Big Four" national wireless carriers.

Tallman sees few prospects for a lawsuit against AT&T. The company is still providing unlimited data usage to throttled customers, even if the speeds are so low as to make the phone useless for anything but phone calls and text messages. The company made no promises that "unlimited" data would always be coupled with high speeds, he notes.
"They just guaranteed the highway. They didn't guarantee the speed limit," he said.
tmobile throttling starts at 2GB if you have the unlimited 2GB plan
and they throttle at 5GB if you have the unlimited 5GB plan - current tmobile customer
 02-14-2012, 07:10 PMaway - #16
Kalon


it makes no sense to have unltd data then. i've never gone over in my 6 years with ATT...but them niccas tripping.

if the most they allow is say 5gb with a plan, let a nicca with untld at least get 7-8 gigs or some free tethering (even though i dont tether).
 02-14-2012, 07:37 PMaway - #17
lfletcher
Limit the Unlimited?

!! U AT&T and your fine print!
 02-14-2012, 07:43 PMaway - #18
hooligun
!! that i'm getting sprint
 02-14-2012, 07:56 PMaway - #19
Ayena
Originally Posted by genobee
Damn you niccas getting[..] rap lol I got 5 gbs on tmobile for $30 and that !! faster than iPhone on AT&T lol Plus my Samsung exhibit II 4g is a prepaid phone lol you niccas lost hard!!
My iphone 4s has unlimited EVERYTHING, for $49.99/month. And I got the white 32GB 4s for FREE.

 02-14-2012, 08:04 PMonline - #20
genobee
Originally Posted by Ayena
My iphone 4s has unlimited EVERYTHING, for $49.99/month. And I got the white 32GB 4s for FREE.

Didnt come with 4g

But congrats if you got it for free(no contract).
 
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