>>>Official Sprint Rep<<<

06-19-2012, 08:45 PM

Originally Posted by Javon23

usually takes a few billing cycles to kick in. does not apply right away

Thanks bro....another question can we stack discounts?? Like I get a discount through my work and I also have triple AAA which offers another discount.....

06-19-2012, 10:47 PM

Originally Posted by regulate

Thanks bro....another question can we stack discounts?? Like I get a discount through my work and I also have triple AAA which offers another discount.....

In general no but anything is possible if you luck up and speak to the right CSR that's willing to do it and knows how to work their computer system. Odds are not in your favor though.

06-26-2012, 02:38 PM

My brother still has the evo but thinking about owing an insurance claim cause his phone is all messed up but he is wondering what phone will they give him? Anyone know if they will give him a different device or do they still have evos in stock?

06-26-2012, 06:54 PM

Originally Posted by lse4

My brother still has the evo but thinking about owing an insurance claim cause his phone is all messed up but he is wondering what phone will they give him? Anyone know if they will give him a different device or do they still have evos in stock?

All messed up in physical damage or all messed in not functioning?
You should only file a claim if the phone is lost or has water damage. If he takes the phone to a sprint repair center they will replace it for free with a new one if the phone is not functioning right and they can't fix it. If the location does not have the phone in stock to replace it then they will give you another phone of equal value.

07-02-2012, 01:10 PM

I'm getting ready to upgrade from my EVO to the SIII will I be able to keep my SERO plan?

07-03-2012, 09:06 PM

Whats the best place to sell my Sprint 4S? Sick of the iPhone !! is whack as !!. Been playing with my old T-Mobile G2 with ICS and that !! is smooth. Looking to get either the S3 or Galaxy Nexus

07-05-2012, 01:51 AM

Yo can some1 tell me wat is the ASL plan that sprint has?

07-05-2012, 08:18 PM

Is there any way to clear a bad ESN?

07-05-2012, 08:28 PM

How do you get an early upgrade? I'm due next April but want the s3...they did it last year so not sure if its a one time thing or they can keep doing it

07-06-2012, 10:03 AM

Went to a sprint store they said they don't do early upgrades anymore

There hes to be a way [pic]

Somebody help me out

07-12-2012, 12:59 PM

Originally Posted by philly337

Went to a sprint store they said they don't do early upgrades anymore

There hes to be a way [pic]

Somebody help me out

its definitely harder now, stores arent allowed, only way is to convince the store manager to make an exception.... good luck with that

07-20-2012, 04:18 PM

Originally Posted by philly337

Went to a sprint store they said they don't do early upgrades anymore

There hes to be a way [pic]

Somebody help me out

I actually never post here, but am also a Sprint rep, and will say that you can still do an early upgrade in whats called a buy-up. It can no longer be done by preferred or authorized agents and can only be done at corporate stores. You have to have a good reason, so don't go in talking about you just want a new phone. What they will do is charge you a pro-rated amount based on the length of contract left to move your upgrade date up to the date in which you are trying to upgrade. Keep in mind that this charge is not including the price of the phone you want to purchase. They no longer do early upgrades for free, but they can and will in certain cases do a buy-up. Look on their website and find a corporate location before you go. When you do speak with the manager.

Here is the honest truth though..upgrades really don't pay as well as new activations and take just as long sometimes. So it's not really in the best interest of any sales person that wants to make money to spend a whole lot of time trying to get your upgrade to go through when they can focus on selling new lines. So don't waste your time speaking with a rep, they will more than likely not give a damn when it comes to your upgrade. Talk with the manager.

07-21-2012, 06:33 AM

Originally Posted by dragnspawn

I actually never post here, but am also a Sprint rep, and will say that you can still do an early upgrade in whats called a buy-up. It can no longer be done by preferred or authorized agents and can only be done at corporate stores. You have to have a good reason, so don't go in talking about you just want a new phone. What they will do is charge you a pro-rated amount based on the length of contract left to move your upgrade date up to the date in which you are trying to upgrade. Keep in mind that this charge is not including the price of the phone you want to purchase. They no longer do early upgrades for free, but they can and will in certain cases do a buy-up. Look on their website and find a corporate location before you go. When you do speak with the manager.

Here is the honest truth though..upgrades really don't pay as well as new activations and take just as long sometimes. So it's not really in the best interest of any sales person that wants to make money to spend a whole lot of time trying to get your upgrade to go through when they can focus on selling new lines. So don't waste your time speaking with a rep, they will more than likely not give a damn when it comes to your upgrade. Talk with the manager.

Only select accounts have this option of "contract buy up" so its no guarantee that this is even an option, you will need to speak to a rep and find out if its an option for you.

07-21-2012, 10:18 PM

What is the asl plan??

07-21-2012, 10:34 PM

Whats the best phone to have on sprint right now?

I need a new phone like within the next few weeks. Have th EVO shift and my screen is cracked to hell, phone still works but its on its last leg. I'm trying to find one on craigslist or another site and I'm thinking about buying the Iphone 4s any opinions?

07-21-2012, 11:25 PM

Originally Posted by WestbankThugBoy

Is there any way to clear a bad ESN?

depends on why its a bad esn. if somebody just didn't pay their bill, then as soon as it's paid it would get released. If it lost, it'll be there until the person who originally had the phone requests it to be removed. Besides those 2 ways, there's really no other way unless you flash it to a different company who doesn't care like a boost or something.

07-22-2012, 09:39 AM

yo i'm trying to get replacement phone for my e4gt but asurion gives me error. what can I do to get another one? this one has chip and dents on the body.

07-30-2012, 09:59 PM

Who actually works for sprint here? Is there some type of promotion going on this week?

07-31-2012, 10:08 PM

and can some1 please tell me is is the ASL plan????

08-01-2012, 01:22 PM

Originally Posted by visioninc

That is account spending limit and it is a cap they put on each line before suspending your account... Do you have this provision in your plan?

I was approved for it... and was thinkn about gettn an iphone is it worth it on this plan?

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